by Debitan | Sep 2, 2021 | Geen onderdeel van een categorie
The business world and feelings. They seem so far apart. After all, being businesslike means working hard and factually. However? We think very differently about that. In this, often harsh world, in which people easily gain and lose weight, feeling is very important....
by Debitan | Sep 2, 2021 | Geen onderdeel van een categorie
The costumer is king; many companies say it, but not all of them live up to it. Now, no matter how much we love them, customers sometimes come up with wishes that make us scratch our head three times over. But we don’t say ‘no’ easily. And we make no...
by Debitan | Sep 1, 2021 | Geen onderdeel van een categorie
One of the most important stops in the customer journey is the experience with the product or service itself. This experience is the basis for all subsequent steps. Finally, if it doesn’t work, you have to take steps to keep your customer happy. It’s...
by Debitan | Sep 1, 2021 | Geen onderdeel van een categorie
The number culture is becoming increasingly difficult for people. We want to be seen. Always and everywhere. A personal approach is therefore becoming increasingly important in almost every industry. Also in ours! We just like that. Our debtor managers are always in a...
by Debitan | Sep 1, 2021 | Geen onderdeel van een categorie
Just speak to someone. It seems so common, but many debtors have serious trouble getting the people on the phone they want to talk to. And that often means that they do not pay their invoices, because they are not satisfied. Such a communication thing that you can...
by Debitan | Sep 1, 2021 | Geen onderdeel van een categorie
I notice that they like warmth at Debitan. Whether it’s nice weather, a warm radiator, hot coffee or interpersonal contact. And for all those things, we like to keep it that way. And in my search for the ultimate customer journey, I naturally stuck with warm...
