Have you received a reminder? Then proceed to payment as soon as possible. This prevents any legal collection proceedings at the court and the costs increasing. Do you not agree with the outstanding invoice? Then make a written objection immediately after receipt.

What is a reminder?

A reminder or payment reminder is a communication in which a creditor requests the debtor to fulfill his obligation. In principle, a reminder is only sent if the term within which the obligation should have occurred has expired.

Difference payment reminder and reminder

Although the terms payment reminder and reminder are often used interchangeably, there is a difference between them.

Payment reminder:
In general, the payment reminder is a friendly reminder that the payment term has expired and whether you still want to make the payment in the short term. In addition to a reminder by email, you can opt for a reminder by telephone and/or a reminder by letter.

Reminder:
The reminder letter is more compelling in tone than the payment reminder. The reminder is a last reminder and offers you a very last chance to make the payment, before the claim is handed over for collection. In addition, it warns about the consequences in the event of non-payment, such as the liability of interest and collection costs. You can receive a reminder by post and/or e-mail. A telephone reminder is also possible.

Received a reminder, what now?

If you have received a reminder, we recommend that you proceed to payment as soon as possible. This is partly to prevent costs from rising. If payment is not made, the creditor can choose to start legal collection proceedings. These collection costs are entirely for your account. Furthermore, the debtor can demand interest.

Received notice incorrectly

Received a reminder incorrectly? If you have incorrectly received a reminder, it is best to immediately inform the creditor in writing why you do not intend to pay. This concerns the letter of objection against an incorrect reminder from a bailiff or creditor. If you do not pay and do not object, you must take into account a second reminder.

Avoid reminder

The best thing you can do is prevent it from coming to a reminder in the first place. We can be very brief about how to avoid a reminder: pay your invoices on time.