Frequently Asked Questions

About Debitan

• What are your opening hours?
• How can you be reached?
• Who is Debitan?

General

• What is a Credit Report?
• What’s a risk check?

General

• To outsource debtor management or not?
• What are the advantages of outsourcing debtor management?
• What is online debtor management?
• I have received a reminder, what now?
• How does online credit management work?
• Invoice is not paid, what now?

Modify data

• How can I change my personal information?
• Can I view my own data?

Subscription

• Which additional modules are available on the different packages?
• For what period do I close a package?
• How do I sign up for one of the Debitan software packages?
• How do I know which package suits me and/or the company best?
• What different subscriptions/packages are there and what can I do with them?
• What does online debtor management via Debitan cost?
• How can I link my software to Debitan?

Subscription

• Where can I log in?
• I forgot my password, now what?
• How do I cancel my subscription?

Is your question not listed? Then email us at support@debitan.com.