Connie Snep
Administrative Assistant
Cards PLM Solutions
“In the past, we had our own system in Excel. Additionally, we had a separate list with debtor contact information. It was cumbersome and prone to errors. When a mistake in our system escalated into an issue with a customer, it was time for a real solution. No more manual lists.
Clear and practical
We used to outsource long-standing receivables to Collactive BMK. They recommended using Debitan, and it worked really well for us. It’s very clear and organized. Within the system, you can link various information to the customer, such as email attachments. From there, you can take all necessary actions. We can contact customers through email or other communication channels directly from the system. We can customize the workflows ourselves, and the practical action list allows me to get started right away.
More time, less frustration
I’m pleasantly surprised by how easy it is to work with Debitan. If I properly process all the action points, it saves me a lot of time and frustration. I no longer have to work with a system; now the system works for me!”